Support

1. Open Settings > Notifications > RiseReps and confirm Allow Notifications, Time Sensitive Notifications, and Critical Alerts are on.
2. Make sure your phone is not in Do Not Disturb or a Focus mode that silences RiseReps.
3. Check that your ringer/silent switch isn't muting the device. RiseReps respects iOS's media volume.
4. Confirm the alarm was scheduled for the right day and time — open the alarm in the app to verify.
5. If you force-quit the app from the app switcher, iOS may not deliver scheduled notifications. Avoid swiping RiseReps closed.

• Lighting. Vision body-pose works best in even, front-facing light. Avoid backlit windows behind you.
• Distance. Stand 5–6 feet from the camera so your full body is in frame.
• Form. Each exercise has a recognized motion arc. Slow down — full range of motion counts more reliably than fast partial reps.
• Permission. Open Settings > Privacy & Security > Camera and make sure RiseReps is enabled.
• If you genuinely can't use the camera (e.g., low-light hotel room), the app supports a long-press dismissal from the camera-permission-denied state.

1. Force-quit RiseReps and reopen it. Your alarms, streak, and stats are stored locally and will not be lost.
2. Restart your iPhone.
3. Check the App Store for a pending RiseReps update.
4. If it keeps happening, email support@risereps.app with your iOS version, iPhone model, and what you were doing right before the crash.

1. Open RiseReps > Settings > Restore Purchases.
2. Make sure you're signed into the same Apple ID you used for the purchase.
3. Check Settings > [Your Name] > Subscriptions to confirm RiseReps Pro is listed and active.
4. If it still doesn't unlock, email us with the date of purchase and the Apple ID email — we'll work with Apple to resolve it.

1. Open Settings > [Your Name] > Subscriptions on your iPhone.
2. Tap RiseReps Pro.
3. Tap Cancel Subscription.

Cancellation takes effect at the end of your current billing period. Apple — not RiseReps — handles billing, renewals, and refund requests. For refunds visit reportaproblem.apple.com.

• Both you and your partner need an active iCloud account on your iPhones.
• Open Partner Center in the app and tap Invite Partner. Share the link via Messages, AirDrop, or any app.
• Your partner taps the link, opens RiseReps, and accepts.
• Once linked, you'll see each other's daily completion status, streak, and can send a "nudge" if your partner sleeps in.
• Pairing is a Pro feature. The pairing data is exchanged through your private iCloud — RiseReps does not run a server, and we cannot read it.
• To unlink, open Partner Center and tap Unlink.

• Exercise: tap an alarm and choose between Push-ups, Squats, or Jumping Jacks.
• Alarm sound: RiseReps > Settings > Alarm Sound.
• Rep target: rep targets adapt to your level via the progression system. You can override per-alarm in the alarm editor.

Nearly all RiseReps data is stored locally on your device. To delete it:

• Open RiseReps > Settings > Reset App to wipe local data, or
• Delete RiseReps from your home screen — iOS removes all app data automatically.
• If you've paired a partner, also tap Unlink Partner first so the iCloud-shared record is removed.

RiseReps is iPhone-only at launch. iPad and Apple Watch support are not yet available. Let us know if you'd like them — feature requests genuinely shape the roadmap.

No. RiseReps uses Apple's on-device Vision body-pose framework. Frames are analyzed in real time and discarded. Nothing is recorded, stored, or transmitted — not by us, not by anyone. See our Privacy Policy for the full breakdown.